How to book a phone appointment

Book online

or call 0800 138 3944.

If you’re outside the UK, call +44 20 3733 3495. You must have a UK based pension.

  • Call between 8am to 6:30pm, Monday to Friday
  • We’ll send you an email to confirm your booking

Need a British Sign Language interpreter?

Attending an appointment on behalf of a family member or friend?

Find out about call charges

The ongoing response to coronavirus may impact appointment availability.

If you are unable to find a suitable appointment or can no longer attend, you can explore your options.